Warranty and Repair
The warranties offered by law are fully applicable.
Markenuhren Produktion und Vertrieb Pohlmann e.K. offers a 2 year warranty on all clockworks of all new watches purchased in our store.
Not affected by this are longer warranty periods offered by some manufacturers.
As a watch specialist, we process the deficiencies which have been claimed by the repair service of our own master workshop.
In certain cases, however, the defective watch has to be sentt to the Manufacturer.
Please include your warranty card and/or your proof of purchase (invoice) with your returned items.
The warranty does not include broken glass, the battery, damage of bracelet, the case, damage caused by exposure to water or damage caused by improper treatment.
If you have any questions, please give us a call or send us an email, before sending out your item.